Nationwide Movers

I would give no stars if possible.

I contracted a 2,000 mile move with Nationwide only to be sub-contracted to a less-than-reputable company (COBRA). They showed up 24 hours late in a Penske rental truck. The “lead” reassessed my house contents and said Nationwide made an error. The estimate is now TRIPLE what Nationwide quoted, and they would not accept a cashier’s or bank check for the additional $5K to the deposit. Only cash or Money Orders.

Trying to call Nationwide, I dealt with “assistants” only. I tried to speak with a Manager at Nationwide, but the driver said he was not a very nice man, and that I wouldn’t want to deal with him.

I sent the men, woman and truck on their way. I refused their service.

I finally spoke with the “Dispatch Manager”, and he promised to send a different crew, a different company, with a different truck.

THE EXACT SAME CREW AND TRUCK SHOWED UP AGAIN. I again told them I was not going to use their service.

I went with another company and attempted to get my $4,100 deposit back from Nationwide. I was offered ½ refund. I had the bank withhold the $4100. And they did an investigation. Unfortunately for me, they ruled in favor of Nationwide. Nationwide lied in their statement saying, “she contracted for and USED the service”. I did not use their service. When I asked for the ½ refund, I was told because I challenged them, they reneged on that too.

I cancelled the contract after the date in the contract, but since they were 24 hours late and tripled my estimate, they breached the contract, so I felt I was right.

I’m a senior citizen, on a fixed income, single female who was taken advantage of by Nationwide. I lost $4,100 that I could not afford to lose, and I found dealing with the "Dispatch Manager", who is a grouchy, condescending crook who makes lots of money for his company taking advantage of people when they are most vulnerable, was a lost cause.

DO NOT USE THIS COMPANY!!!

THEY WILL RIP YOU OFF!!!

Move size: 3 Bedroom Home Service cost: $4100

After TONS of research, I finally decided to move my house with them,  because of their excellent ratings and good pricing. Joe took what I was worried would be a painful experience and turned it into a positive one. He goes above and beyond, following through every step of the way and making sure to be available at all times. After securing my order, . He actually called me back within an hour and had everything all set! The truck drivers were good about giving me advanced notice of their arrival and working with a time that fit best for me. My delivery arrived a day earlier than expected and was in the exact condition  as I gave it to them . I will definitely be recommending Joe to my friends.

Service cost: $4200

This was the absolute worst experience I could have imagined from a moving company. Their phone operators are highly unprofessional and tried quoting me $1k more than the original quote because of our headboard? They picked up our stuff on time and told us they could drop it off 7 days later but said it would take no longer than 21 days. Well it took them 22 days. They promised us that they would reassemble the furniture, which was in the contract, but when they arrived, they said they couldn’t assemble IKEA furniture. On top of that, they completely broke our nightstand and several boxes were busted more than expected for a move. The communication was non-existent throughout the whole service. We had to contact them several times just to even get a timeline for which they would reply “someone will call you 24 hours before they get there.” I don’t even know how this company is in business. They are a bunch of scam artists, highly unprofessional, and don’t care in the least about their promised service to you and your stuff. Never, I repeat, NEVER do business with this company. You will save yourself a lot of money, time, and stress.

Move size: 1 Bedroom Home Service cost: $3200

I contracted our move from OK to SC with Nationwide Movers in FL. I was never told that they subcontract ALL their moving and storage with other companies. The company that showed up at our house 2 hours late was American Knights out of Dallas, not Nationwide. They were totally unprepared. The truck was to small, it had to be loaded twice to make things fit, the movers took a 15 minute smoke break every hour and if my sister and I hadn't helped we would not have been done before midnight. Also before they started to load the trunk I was informed that Nationwide had not given them accurate weight and I had to pay an additional $180 before they would even start to load. As I was on a time-line for moving I had no choice. I found this hard to believe as I had given away an entire living room set just days before the move and that furniture was on their list for moving. (1 couch, 1 love seat, 2 end tables, 2 lamps and a coffee table) That should have decreased the weight. Now American Knights was to store our household for 2 weeks then deliver it to SC on June 1. They did not show up till June 8, a week late. I called every day and was just told "they didn't have drivers". One of the first things I observed when they arrived was one of the movers throwing one of our boxes off of the truck. Most of our larger items were damaged. Our 10 foot dining room table, 3 of the dining room chairs, the matching 7 foot tall china cabinet, our grandfather clock. Numerous other items were smashed or never showed up. We know that American Knights was aware of the damage as these items had all been wrapped in blankets and taped when they were loaded but some how there were nails where they had tried to repair them. I will never recommend Nationwide Movers or American Knights to anyone I know!  .

Service cost: $7428

 My job required me to move to a new branch, and I’ve used  moving companies in the past. Almost every time something went wrong. For my last move to Atlanta, I decided to give my business to Nationwide Movers. Having moved so many times in the past I knew all the problems that can arise during the move and so did my homework on the company. I spoke to Joseph who assured me about the services, and I decided to let the company do all the packing for my move. The Price Joseph gave me was reasonable, not the lowest on the market, but the service is worth every penny. On the day of the move the guys arrived early in the morning and pack my whole house in just a few hours, , I am very satisfied in the way Nationwide Movers handled my move. .

Service cost: $4650

We moved from MD to CA and never used movers before and we were very scared to be taken advantage of or they wouldn't do their job properly. Contacted Nationwide Movers because of the high rating on the internetI wasn't disappointed Between Joseph  always answering my questions quickly and without hesitation to the actual move it was a good  experience He did go  over our items to be Move. While they came early, the guys   did a great job and even gave us our wardrobe boxes early which helped A LOT! They moved very quickly and efficiently. They handled all the items with care. We had to leave early to go to CA to sign our new lease, so my parents stayed with the movers until they finished. I just want to thank Nationwide Movers for providing a good moving experience.

Service cost: $5400