Nationwide Movers

I would give no stars if possible.

I contracted a 2,000 mile move with Nationwide only to be sub-contracted to a less-than-reputable company (COBRA). They showed up 24 hours late in a Penske rental truck. The “lead” reassessed my house contents and said Nationwide made an error. The estimate is now TRIPLE what Nationwide quoted, and they would not accept a cashier’s or bank check for the additional $5K to the deposit. Only cash or Money Orders.

Trying to call Nationwide, I dealt with “assistants” only. I tried to speak with a Manager at Nationwide, but the driver said he was not a very nice man, and that I wouldn’t want to deal with him.

I sent the men, woman and truck on their way. I refused their service.

I finally spoke with the “Dispatch Manager”, and he promised to send a different crew, a different company, with a different truck.

THE EXACT SAME CREW AND TRUCK SHOWED UP AGAIN. I again told them I was not going to use their service.

I went with another company and attempted to get my $4,100 deposit back from Nationwide. I was offered ½ refund. I had the bank withhold the $4100. And they did an investigation. Unfortunately for me, they ruled in favor of Nationwide. Nationwide lied in their statement saying, “she contracted for and USED the service”. I did not use their service. When I asked for the ½ refund, I was told because I challenged them, they reneged on that too.

I cancelled the contract after the date in the contract, but since they were 24 hours late and tripled my estimate, they breached the contract, so I felt I was right.

I’m a senior citizen, on a fixed income, single female who was taken advantage of by Nationwide. I lost $4,100 that I could not afford to lose, and I found dealing with the "Dispatch Manager", who is a grouchy, condescending crook who makes lots of money for his company taking advantage of people when they are most vulnerable, was a lost cause.

DO NOT USE THIS COMPANY!!!

THEY WILL RIP YOU OFF!!!

Move size: 3 Bedroom Home Service cost: $4100

This was the absolute worst experience I could have imagined from a moving company. Their phone operators are highly unprofessional and tried quoting me $1k more than the original quote because of our headboard? They picked up our stuff on time and told us they could drop it off 7 days later but said it would take no longer than 21 days. Well it took them 22 days. They promised us that they would reassemble the furniture, which was in the contract, but when they arrived, they said they couldn’t assemble IKEA furniture. On top of that, they completely broke our nightstand and several boxes were busted more than expected for a move. The communication was non-existent throughout the whole service. We had to contact them several times just to even get a timeline for which they would reply “someone will call you 24 hours before they get there.” I don’t even know how this company is in business. They are a bunch of scam artists, highly unprofessional, and don’t care in the least about their promised service to you and your stuff. Never, I repeat, NEVER do business with this company. You will save yourself a lot of money, time, and stress.

Move size: 1 Bedroom Home Service cost: $3200

I am sorry we picked this mover and strongly suggest to anyone "not" to use them. They picked up our furniture and belongings on May 5th and were extremely unprofessional and left a quarter of our stuff sitting in our kitchen and said they would not fit. They were to deliver to our home in NJ and as of today we do not know where our stuff is and BBB is trying to help us because they don't answer the phone. Also they charged double the price when they picked up. DO NOT USE THIS MOVER.

Move size: Partial Move Service cost: $3168

My husband reached out to Nationwide Movers to have a long haul move completed. He spoke with RON who provided an Estimate which was 3000 dollars less than we were actually charged. The load estimated changed AFTER the entire truck was loaded. Items that weren't to be loaded (even as specified during the initial walk through) were loaded. This is indirect dispute with FCMA guidelines. Trucks were not loaded based on weight (also not complaint with FCMA guidlines). Do your homework don't use this company, no matter what you are told it will absolutely be untrue. Read all of the information you can on the FCMA website and this article https://www.moving.com/tips/top-10-moving-scams/ . This company checks off on nearly all 10.

Move size: 3 Bedroom Home Service cost: $6900

I contacted Nationwide Movers and they subcontracted to a company called Moving You 4 Less and what a nightmare I went through. This company was very unprofessional and they blatantly lied about their drivers being employed and about their warehouse being climate and pest control. After having the movers show up a day late to pick up my furniture, I had an even harder time getting it delivered 3 weeks later. They tried to tell me they had 30 days leeway to deliver my stuff from Hollywood Florida. I told them that was unacceptable because I had a vacation planned to move into my new home and I needed my furniture delivered during that time. I ended up having to cancel my vacation because the furniture never arrived and they called me a week later tell me it would be delivered the next day but the next day the driver called and said it wouldn't be until the following day. Many items were broken and most of the boxes were crushed. I had items smashed to smithereens like the boxes had been thrown around and everything was infested with roaches. They tore the legs off my grill and then just threw them inside the grill for me to find later. Moving You 4 Less is a horrible company and if they ever contact you take my advice and DO NOT hire them.

Move size: 3 Bedroom Home Service cost: $2060

After TONS of research, I finally decided to move my house with them,  because of their excellent ratings and good pricing. Joe took what I was worried would be a painful experience and turned it into a positive one. He goes above and beyond, following through every step of the way and making sure to be available at all times. After securing my order, . He actually called me back within an hour and had everything all set! The truck drivers were good about giving me advanced notice of their arrival and working with a time that fit best for me. My delivery arrived a day earlier than expected and was in the exact condition  as I gave it to them . I will definitely be recommending Joe to my friends.

Service cost: $4200